FAQ

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Your Sample

Our bioprocessing laboratory and storage facility is FDA registered and CLIA certified, ensuring proper handling and secure storage of your biological samples for years to come. Temperature regulated storage devices (freezers and liquid nitrogen dewars) are individually alarmed, monitored around the clock, and backed up by onsite electrical generators. Our facility houses millions of samples and is trusted by the National Institutes of Health, as well as the largest pharmaceutical companies in the United States.

We store tissue-specific blood stem cells, which are used today to treat many forms of cancer, as well as some immune diseases. We do not store induced pluripotent stem cells (iPS cells). Instead, we store certain types of white blood cells (also known as leukocytes or peripheral blood mononuclear cells — PBMCs). Scientists have developed methods to easily and efficiently turn white blood cells into induced pluripotent stem cells (iPS cells), which may be very effective in treating certain diseases.

Once your cells are cryopreserved, we keep them at a specific temperature and storage state indefinitely, until you need them. There are no studies (yet) on how these particular cells hold up over time in cryostorage. However, studies have shown that cord blood cells preserved in the same way were viable and functional for transplant after more than 25 years of storage.

Read more about: longevity of cryogenically preserved biological samples

Since your cells are always aging, it’s always better to store earlier. Still, that doesn’t mean it’s too late if you’re older. Anyone who plans to live at least another ten healthy years has the potential to benefit from personal biobanking.

Doctors have been using stem cells to treat a wide variety of diseases and conditions for over 50 years. The most commonly used stem cells are hematopoietic progenitor cells (HPCs), also known as blood stem cells. HPCs are powerful tools for replenishing diseased blood systems and curing blood diseases. HPC transplants are commonly used, effective treatments for certain cancers, metabolic disorders, and, recently, autoimmune diseases.

Stem cells are also the basis for skin grafts used to treat burn patients and bone grafts used to treat orthopedic injuries. There is a huge amount of active international research aimed to developing stem cell therapies to treat cancers, neurodegenerative diseases, diabetes, heart disease, and many other conditions.

When used properly, in research-backed, FDA-approved ways, stem cell therapies are both safe and effective. Currently, there is a relatively small number of such therapies, but that number is growing steadily as clinical trials continue. More than 100 trials are underway around the world right now.

Some companies and organizations tout stem cells as cure-alls or miracle treatments that can fix any medical issue you might have. That’s not the case — at least not yet. GoodCell never condones, promotes, or engages in any stem cell therapies unless they have undergone many years of clinical trials and are shown to be both safe and effective. We believe that in the future, maybe even the near future, stem cells may offer highly effective therapies to treat many different diseases and conditions. But we also emphasize that medical research is ongoing, and anybody considering a stem cell treatment should make sure they know exactly what they’re getting.

Read more about: stem cells treating bloodborne diseases

GoodCell does not specifically isolate and store these kinds of cells, though they could be derived from induced pluripotent stem (iPS) cells, which we can easily generate from the white blood cells that we store. However, the use of mesenchymal stem cells to treat disease is currently very controversial, and there are no FDA-approved mesenchymal therapies.

If you ever need to use your sample, we’ll ask for a written medical letter from a doctor as proof of necessity. We will work directly with your healthcare provider to make sure they can access the cells and use them as necessary.

No. If you need your sample, we’ll retrieve it for free. You will only be responsible for any costs associated with transporting the biological material to the approved medical facility.

Your storage fee is covered by your subscription.

Nothing will happen to your sample if you miss a payment. We will continue to contact you for payment for 60 days. If you have not paid for more than 60 days, GoodCell reserves the right to gain ownership of your sample.

The number of viable stem cells in your sample is limited, so you cannot use them indefinitely. The number of times you can use your stored stem cells depends upon both which and how many stem cells you need for a specific use. With that said, you can use your DNA and blood plasma multiple times, if needed.